3 Reasons Why Customer Retention Matters to Your Business
Kerenza Edwards2020-10-20T09:33:00+10:00Account for the Majority of Your Revenue On average, 80% of all your business revenue will come from just 20% of your customers. These tend to be repeat customers that engage with your business on a frequent basis. Trust is an important factor when it comes to a purchase decision and those who already have had a positive experience with [...]