Customer Retention

3 Reasons Why Customer Retention Matters to Your Business
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3 Reasons Why Customer Retention Matters to Your Business

CRM Strategy, Customer Retention

3 Reasons Why Customer Retention Matters to Your Business

Kerenza Edwards2020-10-20T09:33:00+10:00

Account for the Majority of Your Revenue On average, 80% of all your business revenue will come from just 20% of your customers. These tend to be repeat customers that engage with your business on a frequent basis. Trust is an important factor when it comes to a purchase decision and those who already have had a positive experience with [...]

3 Reasons Why Customer Retention Matters to Your BusinessKerenza Edwards2020-10-20T09:33:00+10:00

6 Proven Benefits of Using CRM Software

Kerenza Edwards2020-11-06T08:49:58+10:00

1. Improves Customer Data Management CRM allows an organization to keep all their customer information in a centralized database. This reduces the risk of data redundancy and allows your sales and marketing team quick and easy access to the needed information to facilitate better customer engagement. 2. Streamlines Communications Through the Buyer’s Journey CRM allows all communication processes with existing [...]

6 Proven Benefits of Using CRM SoftwareKerenza Edwards2020-11-06T08:49:58+10:00