Customer Retention

//Customer Retention

3 Reasons Why Customer Retention Matters to Your Business

2020-10-20T09:33:00+10:00

Account for the Majority of Your Revenue On average, 80% of all your business revenue will come from just 20% of your customers. These tend to be repeat customers that engage with your business on a frequent basis. Trust is an important factor when it comes to a purchase decision and those who already have had a positive experience with [...]

3 Reasons Why Customer Retention Matters to Your Business2020-10-20T09:33:00+10:00

6 Proven Benefits of Using CRM Software

2020-12-21T09:18:13+10:00

1. Improves Customer Data Management CRM allows an organization to keep all their customer information in a centralized database. This reduces the risk of data redundancy and allows your sales and marketing team quick and easy access to the needed information to facilitate better customer engagement. 2. Streamlines Communications Through the Buyer’s Journey CRM allows all communication processes with existing [...]

6 Proven Benefits of Using CRM Software2020-12-21T09:18:13+10:00

3 Tips for Using Social Media to Deliver a Better Customer Experience

2020-12-21T10:20:48+10:00

Social media is a useful platform for increasing your brand awareness and driving more traffic onto your website. It also serves as a powerful medium that can enhance communications and foster trust with customers as well as help increase their retention rate. Grow your business by creating more lasting and meaningful impressions on your customers through social media. Here are [...]

3 Tips for Using Social Media to Deliver a Better Customer Experience2020-12-21T10:20:48+10:00

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